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Walmart's one pay: 150 million new users enter crypto

Walmart | 150 Million New Users | Crypto Controversy Ignited

By

Isabella Ramirez

Jan 6, 2026, 05:18 AM

2 minutes needed to read

A visual representation of Walmart's OnePay app with various cryptocurrency symbols around it
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Walmart’s new fintech app, OnePay, is causing quite a stir among people as it aims to bring mainstream adoption to cryptocurrency. The feature, dubbed OnePay Crypto, allows transactions in digital assets like Bitcoin and Ethereum but keeps payments firmly within Walmart’s ecosystem.

OnePay’s Approach to Crypto

The service allows users to trade Bitcoin and Ethereum starting at just $1. However, all crypto bought must be converted into U.S. dollars to make purchases at Walmart. Critics argue this model obscures what it means to "pay with crypto."

One user summed it up: "If you have to sell to USD first, it’s not really β€˜paying with crypto,’” echoing concerns from others fed up with the limitations of the system.

Frustrated Voices on Social Media

Dissatisfaction among the comments highlights three main themes:

  • Limited Functionality: Many users question why Walmart doesn’t allow direct purchases with cryptocurrency. "For them to truly be pro crypto, they should allow people to buy with actual crypto," one person pointed out.

  • Walled Garden Structure: Concerns about the closed system of OnePay are prevalent. Users can trade crypto, but any gains must be spent at Walmart, not transferred to other wallets. As another user sharply stated, "None of this is crypto. This is fiat to fiat."

  • Skepticism over Adoption: Users doubt that average shoppers will engage with the feature. A user remarked, "Yeah, no one’s gonna use this," indicating a general disbelief in the service’s potential success.

The Bigger Picture

The sentiment seems largely negative, as people analyze the implications of Walmart's actions on the broader crypto landscape. With cryptocurrency adoption still in its infancy, having major brands involved could change the gameβ€”but at what cost?

"This feels like a setup for empty promises about β€˜experiencing crypto' without real benefits," one comment reflected.

Key Highlights

  • β—Œ Limited Use: OnePay forces users to convert cryptocurrency to USD for payments.

  • β—‡ Transaction Fees: Trading crypto within the app comes with fees, impacting the user experience.

  • ✏️ Skeptical Community: Users express doubt that this initiative will spark widespread cryptocurrency acceptance.

In a retail world adapting to technology, will Walmart's move lead to bigger changes or leave customers feeling exploited? As it stands, the skepticism surrounding OnePay may overshadow its ambition to modernize payments.

The Path Forward for OnePay

There's a strong chance that Walmart's OnePay will see adjustments as feedback rolls in. The growing skepticism among people suggests that if Walmart wants to foster wider acceptance, they may need to shift their approach. Experts estimate around 60% of people using fintech apps desire direct crypto payment options, and this misalignment could hinder OnePay's success. If Walmart addresses these concerns by introducing features that allow true crypto transactions without mandatory conversions, they could potentially boost their user engagement significantly and shift the narrative from frustration to acceptance.

A Parallel in Progress

This situation calls to mind the early days of online streaming services. When platforms like Netflix first emerged, many people hesitated to embrace digital content, fearing the limitations of access and format. It wasn’t until they expanded offerings and provided more user-friendly options that adoption flourished. Similarly, if Walmart can listen to the feedback and react accordingly, OnePay might evolve from a restricted service into a more flexible solution that successfully engages the market. Just as streaming transformed entertainment consumption, Walmart has the potential to redefine crypto usage in retail.