
Three days post-launch of the Arcade Boost Event, players report missing Arcade Boosts (AB). Many express anger over unresponsive support after submitting claims, with one frustrated level 6 player stating, "I submitted a Missing Rewards claim, with screenshots, etc., and it's been 3 days with no reply. I just want my AB!"
Players across various forums assert a similar frustration over the ticketing process. Some comment that past experiences with other games resulted in faster resolutions, with one noting, "It took them roughly 4 days because of the recent support-tickets backlog."]
Another player reflects on previous interactions: "Last week, they took 4 full days to solve my 4 tickets for my 4 arcade games reward missing. They should solve this once and for all." This highlights a collective distrust regarding timelines provided by customer support.
Players' feedback points to three main issues:
Customer Support Delays: Lengthy wait times persist, as reports of no acknowledgment for claims are rising.
Expectation vs. Reality: Many players walk away feeling misled by the promise of quick responses; one user mentioned their disappointment over no action post-claim.
A Growing Sense of Outrage: As users rally against support inaction, the sense of community discontent strengthens.
Quotes reflect this sentiment: "When you put in time and effort, you expect to get something in return," one player said, revealing the depth of concern among players dissatisfied with the handling of their claims.
As the community awaits an official comment from the support team, gamers hope for a resolution before the event wraps up. Questions loom: Will the support team fix these glaring issues before time runs out for many players?
π Player Frustration Steadily Grows: Users cite ongoing delays and a lack of communication with support.
β³ Variable Ticket Response Times: Community members are noting longer waits than promised.
π¬ No Clear Solutions Yet: Gamers are eagerly seeking clarity on how support plans to address the backlog.
As this situation unfolds, hopes are high for quicker resolutions. Many players anticipate updates soon; however, if frustrations aren't addressed directly, the impact on community trust might last well beyond this event.