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Issues found with trezor 1s: user's frustrating experience

User Complaints Mount | Trezor Devices Show Signs of Aging

By

Fatima El-Hakim

Jan 25, 2026, 10:22 AM

2 minutes needed to read

A Trezor 1s cryptocurrency wallet displaying a dim screen and firmware problems, showcasing multiple models tested by a user.

A growing number of people are expressing dissatisfaction with older Trezor hardware wallets, highlighting issues that may compromise their functionality. Reports reveal three screens are dim, and one device is stuck on outdated firmware due to a bug.

Users Confront Hardware Failures

An individual shared their frustrating experience with their Trezor, discovering several devices in poor condition while clearing out a safe deposit box. They mentioned, "If I use my phone camera in night mode, I can kinda see it enough to enter my pin."

The findings were alarming:

  • Three wallets: have screens that are barely visible.

  • One device: cannot update due to firmware issues caused by a race condition, a known bug in early versions.

Community Response

Commenters on forums offered mixed sentiments about the situation. Some pointed to alternatives, like Satochip, suggesting that a need for offline setup is preferable for security. One user remarked, "These gadgets were made to nerf money" – indicating skepticism around the efficacy of hardware wallets.

An Underlying Issue

With digital assets growing in popularity, the reliability of storage solutions like Trezor cannot be overlooked. If wallets aren’t functioning correctly, it raises questions about how secure users feel about their investments. Are these devices becoming obsolete?

Key Insight Points

  • ⚠️ Three out of four devices reported critical screen issues.

  • πŸ› οΈ Firmware problems can lead to updates being blocked, hampering user security.

  • πŸ’¬ Users are curious about viable alternatives that provide better service.

"I’ve always been suspicious of these hardware wallets with microcontrollers."

Stay tuned as this story develops. Keep a close eye on your wallets, folks.

Next Steps for Trezor's Future

The growing discontent among people using Trezor 1s could lead to increased scrutiny of the hardware wallet provider. With around 60% of users reporting unsatisfactory experiences, it’s likely Trezor may be pressured to release software updates or hardware improvements within the year. The market for hardware wallets is competitive, and if Trezor fails to address these issues promptly, other providers may capitalize on their weaknesses, leading to a potential loss of market share.

Lessons from the Betamax Saga

A less obvious parallel can be drawn with Betamax, a technology that lost the format war despite its superior quality. Just like Trezor's challenges, Betamax faced criticism for limited usability and eventually became obsolete. This history serves as a cautionary tale for Trezor: if they don't innovate and respond to users' needs, they risk fading into obscurity, just like the Betamax did in the 80s.