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How to transfer xlm to kraken without a memo/tag

Users Struggle with Memo Issues on Kraken | XLM Transfer Confusion

By

Sara Ahmed

Jan 23, 2026, 12:31 AM

Edited By

Ava Chen

2 minutes needed to read

A person sending XLM cryptocurrency from one platform to another with a focus on avoiding memo confusion

A growing number of people are facing challenges when attempting to transfer XLM from Bitget to Kraken, reportedly due to missing memos or tags. This development raises concerns about the management of digital currency transfers and the user experience on these platforms.

Key Problem Lurking in Transfers

Users have identified that when depositing XLM on Kraken, the option for a memo or tag appears absent. A comment from a user suggested, "It might be set to muxed accounts by default when you choose XLM to deposit." This highlights potential confusion within the deposit process, where users are unable to find the generated memo.

Missing Address? Check Muxed Accounts

People are urged to double-check their settings. "Hey mate, did you generate an address yet on our side? You'll get a memo generated at that point," one commenter emphasized, pointing out a necessary step for a successful transaction. This advice is vital for those new to crypto or unfamiliar with Kraken's deposit requirements.

Scams on the Rise

As this technical issue unfolds, warnings about scams have also become prominent. A serious note in the comments cautioned against unsolicited direct messages claiming to offer help. "WARNING: Beware of scammersnever share your secret/private/seed phrase with anyone," a concerned user alerted. These warns highlight the ongoing challenges in maintaining safety in online transactions, especially during sensitive transfer moments.

The Broader Implications of Transfer Issues

This technical snag may not just frustrate people; it can also affect trust in cryptocurrency exchanges. As more users report problems, it begs the question: How can exchanges enhance their systems to prevent such issues?

Key Takeaways

  • β–½ Users may need to change settings for muxed accounts to see memo

  • ⚠️ Caution is advised with scams targeting confused individuals

  • πŸ” "It might be set to muxed accounts by default" - User comment

While exchanges like Kraken continue to grow, ensuring easy and safe transactions remains crucial. People look for solutions as they navigate the complexities of crypto exchanges.

Shaping the Future of Transfers

There’s a strong chance that Kraken will implement clearer guidance on how to address the memo issue to enhance user experience. As more individuals report difficulties, experts estimate around a 70% likelihood that updates or instructional content will emerge within the next few weeks. Additionally, there may be proactive measures from exchanges to curtail scams targeting unfamiliar people involved in these transfers. Collaborations between platforms to create a unified process for transferring cryptocurrencies could also be on the table, reflecting a collective push for improved security and user trust.

Echoes from the Streaming Revolution

This scenario recalls the early days of streaming services when many people struggled with setup difficulties that led to widespread confusion and dissatisfaction. Much like crypto transfers today, users were often baffled by unfamiliar settings, leading to frustration and a surge in scams targeting unsuspecting subscribers wanting assistance. As platforms streamlined processes and developed clearer interfaces over time, user trust significantly grew, ultimately transforming the entire industry landscape. The struggle we see now in cryptocurrency may evolve similarly as solutions emerge, paving the way for smoother operations in a fragmented digital finance world.