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User raises safety concerns over mexc trading app

User Complaints Intensify Over MEXC Trading App | Millions Hanging in Balance Amid Unsettled Rewards

By

Isabella Ramirez

Jan 22, 2026, 02:23 PM

Edited By

Zhang Wei

Updated

Jan 23, 2026, 02:00 PM

2 minutes needed to read

A worried trader looks at a computer screen displaying MEXC trading app with bonus disputes and safety alerts

A growing coalition of users is amplifying complaints against the MEXC trading platform, stemming from reported identity misuse and unredeemed rewards. Stakeholders, including those with significant investments, demand transparency as dissatisfaction rises.

Unfolding Issues with Bonuses

Recent events have provoked frustration among users, particularly relating to a recent holiday event that promised bonuses that never materialized. One concerning account involved a trader with $35 million in trading volume who expressed doubts: "MEXC has my biometric ID, my national ID card, etc.," the trader stated. This raises critical questions about the platform's data protection practices.

Community Sentiment on the Rise

The chorus of discontent highlights several themes:

  • Delayed Reward Payments: "MEXC hardly pays any bonuses, only the $5-$10 ones. I have thousands of dollars in unpaid prize money from futures events," lamented another user.

  • Scam Warnings: Reports of scams linked to MEXC have circulated for over a year, with some urging others to abandon the platform: "You all should have left long time ago."

  • Claims of Data Integrity: Users suspect that their data might not be secure, with fears of impersonation or mishandling.

Comments remain predominantly negative, with many questioning reliability and data security.

Security and Trust in Question

Another participant voiced concern about MEXC's handling of identity following the reward mishap: "If I’m not mistaken, MEXC has my biometric ID It’s impossible that anyone participated in this event by impersonating me." The fear of identity theft is growing among traders.

Call for Immediate Action

MEXC faces increasing pressure to act. Users are considering legal action and further disengagement from the platform if issues remain unresolved. Key actions suggested include:

  • Increase Transparency: Users are demanding clarity on bonus distributions and data usage.

  • Respond to Concerns Swiftly: A lack of communication could worsen the publicity crisis.

  • Reinforce Data Security: Enhanced protocols must be a priority to safeguard sensitive user information.

"If there’s an error, okay, but clarity is what we seek!"

As this situation evolves, MEXC's credibility is at stake. Swift and effective responses could help restore user trust.

Key Points to Note

  • πŸ” Majority Express Frustration: Many users share unfulfilled promises from the trading platform.

  • πŸ“‰ Escalating Mistrust: Confidence is waning among users toward MEXC.

  • πŸ’Ό Legal Threat Looming: Users rallying for legal avenues to seek resolution.

As collective voices grow, MEXC must confront this dynamic environment effectively. With increasing risks of legal claims and user withdrawal, addressing these grievances should be a top priority. Failure to do so could result in a drastic engagement decline, potentially affecting up to 50% of users.

Similar Past Warnings

The current situation bears resemblance to a major social network's downfall due to user distrust stemming from data mishandling. Without timely accountability and transparency, MEXC risks repeating history as dissatisfied users may opt for alternatives, deepening the crisis.