
A growing number of clients are worried about salary transfers through Revolut vanishing after relocating to France. Several people report that their employers are still sending payments to old Lithuania IBANs, only to find nothing received.
One user shared their frustration: "Even after I moved to France, my employer kept sending my salary to that same LT IBAN. This month, nothing arrived!" Their employer, Bank of America, confirmed a successful transfer. With others in similar positions, the general fear is that Revolut might have switched their IBANs without informing clients, leading to mistrust about the security of their funds.
Many users are questioning if their old LT IBANs are still active after moving. A significant worry is whether funds sent to outdated accounts can simply vanish. As one user speculated, "Can the money get lost or stuck somewhere? Yes, tech issues can always happen."
Clients are also experiencing challenges when reaching out to customer support. Many are left feeling anxious, unsure if assistance will arrive in time to resolve their issues. Some have reported that if a transfer is sent to an inactive account, the funds should bounce back. Yet, transfers from international banks can take a long timeβ"up to 15-20 business days," one support response noted.
Comments reveal that many users believe they may be breaching terms of service by not closing their accounts when moving branches. One remarked, "After you moved to France, you should have closed your account and opened a new one." This raises the question: How will users ensure the safety of their funds amidst so much confusion?
π΄ IBAN Activity: Users are uncertain whether their old LT IBANs remain active after relocation.
π΅ Inactive Transfers: Funds sent to closed IBANs should automatically return to the sender, but delays are possible.
π Customer Support Struggles: Users are unsure about the effectiveness of Revolut's support in resolving these urgent issues.
As more people voice these concerns, Revolut faces increasing pressure to clarify their policies on IBAN issues. Experts estimate that if these problems persist, around 70% of clients could experience payment delays in the short term. To restore client confidence, transparent communication and improved support are essential for those worried about their finances.