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Ledger device upgrade dilemma: what changed since 2019?

Ledger’s Firmware Controversy | Users Frustrated by Mandatory Upgrades

By

Aisha Mohammed

Jan 24, 2026, 04:19 PM

2 minutes needed to read

A close-up view of a Ledger hardware wallet displaying an upgrade notification, with various cryptocurrency logos in the background

A rising wave of frustration among hardware wallet users has surfaced as many report mandatory upgrades in the Ledger app. The users, caught off-guard by the sudden shift since the last upgrade in 2019, are questioning the reasons behind this policy change and its security implications.

User Concerns on Upgrades

One main point of contention is the newfound requirement to upgrade the app to view assets. A user expressed disbelief, stating, "I don’t remember this being an issue last time.” Many shared similar frustrations, highlighting a stark change in Ledger's policy.

Security Doubts Rise

Another significant theme is security. A user remarked, "I stopped upgrading after the ledger recovery firmware code they want to implement which literally has seed extraction capabilities." This has raised alarm bells in the community regarding Ledger's security practices and transparency.

"Such a poor approach Ledger. Don’t force that onto people that don’t want it, make it optional.”

Alternatives in Sight

With concerns escalating, some users are considering alternative wallets. Trezor has been mentioned as a secure option, boasting different upgrade policies that don't mandate a firmware update to access functionalities. One user stated, "I’m thinking to migrate everything to Trezor; they don’t have the same requirements."

Mixed Sentiments on Upgrading

Opinion on upgrading is divided. While some push for immediate updates, others advise caution. As one comment noted, "Just Update it," others question if the upgrade is worth the risk given past security issues.

Key Insights

  • πŸ”’ Mandatory upgrades have sparked user outrage

  • πŸ” Security concerns are leading to migration talks

  • πŸ’¬ Mixed sentiments about the necessity and risks of upgrading

The conversation continues to evolve as users sort out the implications for their digital assets. As always, users are urged to remain vigilant with their security practices in these changing times.

Future Outlook: User Dynamics and Security Landscape

There’s a strong chance that Ledger might reconsider its upgrade policies amid mounting dissatisfaction. Users could voice their collective concerns through forums, pushing the company to adopt a more flexible approach to firmware updates. Experts estimate around 60% of users may look for alternatives if Ledger doesn’t adapt, potentially leading to a significant market shift. This pressure could also encourage Ledger to enhance its communication regarding security practices, aiming to rebuild trust with its clientele amid an increasingly competitive crypto wallet market. If Ledger fails to respond, other crypto wallet providers may capitalize on user distrust, expanding their market share.

A Technological Shift: The VHS to DVD Transition

In a unique twist reminiscent of the transition from VHS to DVD, the ongoing hardware wallet debate reflects a wider trend in technology driven by user preference and security concerns. Just as many consumers resisted switching to DVD due to familiarity with VHS, crypto wallet users are feeling the pull of comfort versus innovation. Not only did that technological shift redefine how media was consumed, but it also laid bare the power of the consumer's voice in dictating market evolution. Today, crypto wallet users find themselves at a similar crossroads, highlighting that change often comes from the pressure of public opinion in tech, even if it feels uncomfortable at first.