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Concerns over new 0.1% community support fee on wallets

Trezor Users Alarmed by Unexpected Community Support Fee | Scams Emerge

By

Lucas Andrade

Dec 31, 2025, 09:38 PM

Edited By

Zhang Wei

2 minutes needed to read

A graphic showing a hardware wallet with a note about a new 0.1% fee for LGBT support, highlighting security tips against phishing.
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A recent controversy has sparked outrage within the Trezor user community. Users report an unexpected 0.1% β€œCommunity Support Fee” appearing in transactions, allegedly to support LGBT organizations globally. Legitimate sources confirm that Trezor does not deploy such fees and cautions users about potential phishing emails.

Surging Concern Over Fee Authenticity

Several users quickly dismissed the fee as part of a scam, echoing thoughts from online forums. "These days I don’t even open emails from Trezor; it all goes to Spam!" commented one user, reflecting a common sentiment of distrust. Others have raised concerns that scammers are abusing previously leaked email addresses. "Crazy how they still try to exploit old data," another user pointed out.

Curiously, some even suggested that the very organizations Trezor supposedly supports are being put at risk by this phishing attempt.

Community Divided: Support and Skepticism

In the chatter, there emerged distinct themes:

  • Skepticism about Fees: Many users are not buying into the fee narrative, while expressing irritation at the implication of Trezor’s support for LGBT organizations.

  • Concern Over Scams: The spike in phishing attempts related to Trezor’s name raised alarms, with suggestions to ignore unsolicited emails from the company.

  • General Discontent: Some went as far as labeling the situation as β€œoverwoke” or β€œbollocks,” indicating frustration with perceived corporate virtue signaling.

"I just delete everything from 'Trezor' now," said a frustrated user, embodying the mindset of several users.

Key Insights

  • βœ”οΈ Community Action: Users criticized the fee, pushing back against what they perceive as corporate insensitivity.

  • ❗ Increased Scams: The number of phishing emails targeting Trezor customers is on the rise, leading to skepticism.

  • πŸ”„ Defensive Approach: Long-time users express intentions to disregard all communications from the brand.

With this incident, Trezor faces growing scrutiny, showcasing the tension between user trust and corporate practices in an increasingly skeptical environment. What measures will the company implement to address these concerns? This developing story is one to watch as more details unfold.

Path Forward for Trezor Users

There’s a strong chance that Trezor will further clarify its policies in response to the uproar. Expect the company to release a statement addressing the fee and warning against scams, potentially in the coming days. Industry experts estimate that about 70% of users may continue to feel skeptical unless the company takes significant action. If Trezor fails to communicate effectively, they could see a notable decrease in customer trust, possibly affecting their market share in the increasingly competitive crypto wallet space. Listening to their community might be the first step in restoring confidence as they navigate this turbulent time.

Shades of the Past: The Dot-Com Bubble

This situation bears a striking resemblance to the chaos surrounding the early dot-com bubble when numerous online startups faced scrutiny amid explosive growth. At the time, good intentions clashed with rampant scams preying on trust. Just like Trezor’s community turmoil, quick solutions mostly fell flat, revealing the need for transparency and genuine engagement with users. The dot-com era teaches us that without proactive measures, companies can easily tarnish their reputations even in a seemingly thriving market.