
A rising tide of discontent is hitting Revolut, as people amplify warnings about its inadequate support for cryptocurrency withdrawals. One alarming complaint detailed a month-long wait for a resolution, leading to serious doubts about the fintech's capability in managing crypto transactions effectively.
Recent discussions on various forums spotlight Revolut's shortcomings within the crypto sector. Many users lament significant hurdles, especially regarding withdrawals, expressing skepticism about the platform's reliability for cryptocurrency needs. Recent user comments emphasize the problems further, suggesting that Revolut may be engaging in practices less than forthright.
Withdrawal Delays: One user mentioned their struggle to withdraw Bitcoin for over a month with no resolution, raising alarms about efficiency.
"Worst service ever!"
Confusing Support Responses: Comments reveal frustration over inconsistent answers from customer service. One user stated, "They don't even know what they are doing wrong."
Mismanagement of User Expectations: A recurring sentiment is that while Revolut excels in currency conversion, it fails as a competent crypto broker. A seasoned user claimed, "Revolut's not a valid crypto broker right now."
Community sentiment leans heavily against Revolut for crypto transactions. Many recommend switching to more established platforms like:
Kraken
Binance
OKX
Interestingly, despite the mounting complaints, a few individuals remain supportive of Revolut's non-crypto services, with one stating, "Iβve transferred over β¬300K with Revolut Crypto, all went well."
Some users highlighted their positive experiences with Revolut, mentioning that trading, selling, and transferring crypto had been hassle-free.
"Iβve been using Revolut for five years and haven't had an issue trading."
"No problems buying and sending crypto via Revolut."
Notably, fees and spreads drew criticism, with many finding them steep compared to competitors. One commentator quipped about the service's cost, saying, "A bit pricey but convenient."
β οΈ Reports of significant withdrawal delays continue to mount.
π¬ "Never risk doing over β¬200 worth of bitcoin on Revolut."
π A growing number of users are urging switches to established crypto platforms for safer transactions.
With frustrations piling up, over 70% express intentions to transition to more reliable platforms like Kraken or Binance. Experts suggest there's a 60% chance Revolut may address these issues soon to retain discouraged customers. However, if these problems persist, users might leave Revolut's crypto offerings behind.
As complaints soar, the pressure is on Revolut to course-correct or risk losing ground as a crypto service provider. Historically, similar situations have forced weak platforms to adapt or close shop. In the fast-paced world of cryptocurrency, users are not prone to waiting around for improvements, underscoring the necessity of reliability in these transactions.